Introduction

Welcome to BTA | Experience Design. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website bta-agency.com. Please read this policy carefully before submitting a project request or enquiry.

Personal Data

Personally identifiable information such as your name, company name, email address and telephone number that you voluntarily provide when you contact us or submit a project request through our website.

Technical Data

Information automatically collected when you access our site, including your IP address, browser type, operating system, access times and pages viewed via Google Analytics.

Financial Data

Does not collect or store payment or financial data on this website. All financial arrangements are handled directly through agreed banking channels.

Data Storage & Protection

Personal data you provide, including your name, company details and contact information, is stored securely and accessed only by authorised personnel involved in your project. We do not collect or store passport, identity document or payment data through this website or any digital form. Any sensitive documentation required for travel, visa processing or financial arrangements is handled directly, transmitted through secure channels and retained only for the duration of the legal or contractual requirement. All client data is stored in accordance with applicable data protection legislation including GDPR. We apply administrative, technical and organisational measures to protect your data from unauthorised access, loss or misuse.

Use of Your Information

We may use the information collected about you to respond to your project request, communicate about your enquiry or project, improve our website and services, and comply with applicable legal obligations.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

We may disclose your information if required by law or to protect the rights, safety and interests of our clients and partners.

Service Providers

We may share limited information with trusted third-party service providers, who are bound by confidentiality obligations and act only on our instructions. BTA | Experience Design does not sell or publicly disclose client data.

While we apply all reasonable measures to protect your information, we cannot guarantee absolute security in the event of a breach caused by third-party systems or circumstances beyond our control.

Security of Your Information

We apply appropriate administrative, technical and organisational measures to protect your personal data. Our Client project information is treated as strictly confidential by default.

Policy for Children

Our services are designed exclusively for business professionals. We do not knowingly collect information from individuals under the age of 18.

Your Rights (GDPR)

You have the right to access, correct, or request deletion of your personal data at any time. To exercise your rights, contact us at hello@businesstravel.com.ua

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

Contact Us

For questions or comments about this Privacy Policy, please contact us at Veronika.t@businesstravel.com.ua